Featured Speakers

• Allan Reynolds
  Cold Chain Management & Temperature Control SummitVice President, Industry Relations
  Canadian Association for Pharmacy Distribution Management (CAPDM)
  
• Sarah Skuce
  Cold Chain Management & Temperature Control SummitCompliance Specialist
  Health Canada 
  
• Urs Ramseier
  5th Insurance Linked Securities SummitHead of Insurance Linked Securities
  Horizon21 Alternative Investments
  
• Linnea Johnson
  Call Center SummitDirector of Consumer Services
  Unilever Consumer Services NA
  
• Tom Jones
  IFRS SummitVice Chairman
  International Accounting Standards Board (IASB)
  

Top Events

Testimonials

Real-world case studies from service providers illustrated the risks and rewards— John Yunker, bytelevel Research

I have been particularly impressed by the sharing of real life information discussions both within and between the sessions...
Very glad I attended— John Fillicetti, T-mobile USA

Thanks for your hard work in planning this for me and my team!
We are having great improvement discussions!— Gary Hegenbart, Valeant Pharmaceuticals Int'l

This conference provides excellent content, excellent presenters and usable info and resources.—  Education Consultant, Carilion Health System

I truly enjoyed attending the conference and took quite a bit away from it.  The sessions were extremely informative and I had the privilege of meeting some amazing people doing great things in the call center industry.

—  Carilion Human Resources